Privacy Policy

At Oakleya (“Oakleya,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through Oakleya.shop (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide to us when you:

• Create an account
• Place an order
• Contact our customer service
• Subscribe to our communications
• Submit information through forms on our Website

This information may include:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction information
• Information you provide when contacting us

When you make a payment, payment information may be processed securely by our third-party payment providers. Oakleya does not need to store your complete payment card information.

We may also automatically collect certain information when you visit our Website, such as your IP address, browser type, device information, pages visited, and general usage information.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Process payments and refunds
• Ship your purchases
• Communicate with you about your orders
• Respond to customer service requests
• Improve our Website, products, and services
• Prevent fraud, abuse, and unauthorized activity
• Maintain the security of our Website
• Send promotional communications when permitted by law and where applicable
• Comply with legal and regulatory obligations

3. Cookies and Similar Technologies

Oakleya may use cookies and similar technologies to help the Website function properly, remember your preferences, understand how visitors use our Website, and improve your shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the Website.

4. How We Share Information

We may share personal information with trusted service providers when necessary to operate our business and provide services to you.

These parties may include providers involved in:

• Payment processing
• Order fulfillment and shipping
• Website hosting and technical services
• Customer support
• Fraud prevention and security
• Marketing and analytics services

We may also disclose information when required by law, to comply with legal processes, protect our rights, prevent fraud, or protect the safety of our customers and others.

We do not sell your personal information for money.

5. Payment Information

Payments made through our Website may be processed by third-party payment providers. These providers may collect and process payment information according to their own privacy policies and security practices.

We recommend reviewing the privacy policies of the payment providers used during checkout for additional information about how payment information is handled.

6. Marketing Communications

If you choose to receive promotional communications from us, we may use your email address to send information about products, promotions, or other Oakleya updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Request information about how your personal information is collected and used

To exercise applicable privacy rights, please contact us using the information below. We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove the information.

11. Third-Party Websites

Our Website may contain links to third-party websites or services. Oakleya is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Oakleya
100 Seneca St
Buffalo, NY 14203
United States

Email: Contact@oakleya.shop
Phone: +1 317-787-4634

Website: Oakleya.shop